Shipping policy

Processing Time

Orders are processed within 1-3 business days. You'll receive a confirmation email with tracking once your order ships.

Shipping Rates & Delivery

Canada

Standard shipping: $12 CAD (5-8 business days). Express: $20 CAD (2-4 business days). Free standard shipping on qualifying orders.

United States

Standard international: from $7.90 CAD (7-12 business days). Express: $34.90 CAD (3-6 business days). Free standard shipping on qualifying orders.

International

We ship to 26+ countries including the UK, EU, Australia, and Japan. Rates are calculated at checkout based on destination. Delivery typically takes 10-20 business days.

Customs & Duties

International orders may be subject to customs fees or import duties, which are the buyer's responsibility.

Order Issues

If your order hasn't arrived within the estimated window, email christian@trinity-ecommerce.com and we'll track it down.